FAQ

WHY DO I NEED TO REGISTER?

To help safeguard all confidential client information, we must require you to register and log in to enter the MyLegalAffairs™ safe and secure client portal. You can register and start answering questions in the questionnaire without making payment until you are finished.

HOW DO I REGISTER?

Simply click on your preferred document link. You will be prompted to register if you are a new client. You can also click on the login tab, which will take you to the login screen. Registration requires your name, telephone number, email address, and mailing address. You will be prompted to create a username and password.

WHAT IF I FORGOT MY PASSWORD?

No problem! Click the “Forgot Username or Password?” link at the top-right corner of the MyLegalAffairs™ client portal login page or the home page, and we will email the username and password to the email you used while registering forMyLegalAffairs™.

HOW DO I CHANGE MY PASSWORD?

When logged in to MyLegalAffairs™ safe and secure client portal click on “My Account” in the top menu bar and verify all of your contact information is correct. Under the “Update” button you will see a blue “Click here” to change your password link, then you will be prompted to enter your old password and new password to change it.

I'M NOT A NORTH CAROLINA RESIDENT, CAN I STILL GET MY DOCUMENTS THROUGH NC LEGAL DOCUMENTS?

Generally, the answer is no. Our documents are specific to the state of North Carolina laws and our attorneys are licensed in the state of North Carolina. We can serve North Carolina residents only or out-of-state residents who have a matter within the state of North Carolina.

HOW DO I COMPLETE MY FORMS ONLINE?

There is an easy to follow 3 Step Process:

  1. Register and Choose a Service – Choose a document or legal service and enter your information in the Online questionnaire. Register with your name and email address. (This creates an account for you and enables you to save your data in the online questionnaire). Choose a document or legal service and enter your information in the Online questionnaire. Access your secure MyLegalAffairs™ Page every time you sign in, with your email address and password. Continue to complete your questionnaire.
  2. Purchase legal service when you are ready. Submit your Questionnaire to our attorney team.
  3. Attorney Review – An attorney reviews your questionnaire and creates your documents and forms. Documents are returned to you through your MyLegalAffairs™ ready for signature and execution, or when appropriate filing in court.

HOW ARE LEGAL DOCUMENTS CREATED?

Your documents are created with the help of our intelligent document automation technology, which asks you a series of easy-to-answer questions that tailor themselves to your circumstances.

Each question is accompanied by explanatory notes designed to provide you with the information needed to answer the question correctly. The use of this document automation technology enables our law firm to keep legal fees low. Traditional law firms generate documents using “cut and paste” methods resulting in higher costs and higher legal fees.

The information you enter will be stored securely online, allowing you to access and complete the questionnaire at any time. Once your document is created one of the lawyers in our firm will be assigned to your case for further review and analysis.

WHICH WEB BROWSER DO I USE?

Your documents are created with the help of our intelligent document automation technology, which asks you a series of easy-to-answer questions that tailor themselves to your circumstances. Each question is accompanied by explanatory notes designed to provide you with the information needed to answer the question correctly. The use of this document automation technology enables our law firm to keep legal fees low. Traditional law firms generate documents using “cut and paste” methods that result in higher costs and higher legal fees.

The information you enter will be stored securely online, allowing you to access and complete the questionnaire at any time. Once your document is created I will undertake further review and analysis. In most cases, I or my paralegal assistants will contact you for further clarification. If necessary I will call you by phone to give you legal advice directly if I think it is necessary. You will be able to contact me at any time, by email or phone, or webcam to discuss your case and receive additional legal advice.

WHAT IF I DON'T UNDERSTAND WHAT A QUESTION MEANS OR IS REFERRING TO?

Most questions are accompanied by explanatory notes designed to provide you with the information needed to answer the question correctly. A small “?” (question mark) icon by any question indicates that there is explanatory text to help you answer a question. Click on the “?” to see the help text; click on the “?” again to close the help text pop-up box.

WHAT DOES A RED ASTERISK NEXT TO A QUESTIONS GROUP AFTER COMPLETING MY DOCUMENT MEAN?

If you have a red asterisk next to a questions group, this shows that you have missed answering a question. Double-click on the questions group to view and complete any unanswered questions. Questions specifically listed as “optional” or that have help text indicating the question may be skipped or left blank, can remain unanswered. Otherwise, complete the required questions to ensure the accuracy of your document.

WHAT HAPPENS WHEN MY DOCUMENT IS REVIEWED AND COMPLETED BY YOUR LAW FIRM?

You will receive an email advising you that your document is complete. The email will either have an attachment with the finished document or the completed document or form will be uploaded to your secure MyLegalAffairs™ page where you can download it.

HOW DO I PRINT MY DOCUMENT?

Once you have logged into your MyLegalAffairs™ you will see a list of completed documents under the Document tab. Click on the assembled document directly and you can print a copy. You can also export the document to your desktop in MS Word or Adobe PDF and print the document from your local printer.

MY ACCOUNT, TYPES OF SERVICES. TELL ME MORE!

My account: Contains the personal details you entered when you registered with our law firm. From this section of the site, you are able to view and/or amend any of these details.

My services: This contains an overview of services you have access to.

Summary: An overview of document templates (you have accessed), documents in progress, documents with your chosen law firm for approval, and those already approved by a law firm.

My Questionnaires: Here you can start to create new legal documents based on the services you have selected.

IS NC LEGAL DOCUMENTS A SECURE WEBSITE?

We utilize the same level of protection and security that is used by banks and required by national insurance companies. Through our secure, state-of-the-art hosting facilities, our clients receive the highest data protection commercially available.

We provide an integrated system that allows authorized parties in and keeps everyone else out through the use of:

  • Firewalls to prevent unauthorized access;
  • SSL encryption to keep documents secure;
  • U.S. government-standard 128-bit AES encryption;
  • Site certificates to verify server identities;
  • Secure IDs to verify user identity;
  • Windows security to keep network logins locked up;
  • Intrusion protection against login attempts and unauthorized transmissions; and Off-site data storage.

DOES NC LEGAL DOCUMENTS OFFER FULL LEGAL REPRESENTATION?

No. NC Legal Documents is our limited-scope representation division. Limited scope representation is how we can offer our documents and services for lower prices than typical law firms. NC Legal Documents offers limited legal assistance so you can personally handle the matter. For full legal representation, please visit https://www.brewingtonlawfirm.com.

Questions not answered? Contact us online or contact us at (704) 492-2588.